Overview

Our refund and returns policy

Refunds

NO REFUNDS OR RETURNS

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {exchanges@mystikalshaxxx.com} and send your item to: .

Gifts

If the item was a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send an exchange to the gift giver.

Shipping returns

To return your product, you should mail your product to: {physical address}.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at exchanges@mystikalshaxxx.com for questions related to refunds and returns.